• For more information or for a complimentary assessment, give us a call at: 403-464-2455

Frequently Asked Questions About Home CareHere are a few of the common questions we are asked, but please call to get answers to any specific questions at 403-464-2455.

What are the benefits of home care?

  • One-on-one care in the comfort of your own home.
  • Personalized service
  • Continuity of caregiver
  • Improves quality of life
  • Encourages independence
  • Surrounded by the people and things you love
  • Peace of mind for you and your loved ones
  • Click here to see our Why Choose Home Care page


Who can benefit from home care services?

Anyone who needs non-medical assistance. This could be just a few hours a day or could be on a 24/7 live-in basis. We provide services for clients with:

  • Seniors who are a fall risk, lonely, or frail
  • Cognitive Impairment / Dementia or Alzheimers
  • Parkinsons
  • Multiple Sclerosis
  • Guillian Barre
  • Stroke
  • Cancer
  • C.O.P.D.
  • End of Life Care (Palliative)
  • Brain Injury
  • Post Hospitalization
  • Rehabilitation post-surgery
  • Others who would need temporary or permanent assistance


What makes our home care services unique?

Calgary Elder Care is a family owned and operated business, with the purpose of offering peace of mind for our elderly/disabled and their families by helping them age gracefully in their own homes.

Calgary Elder Care’s Registered Nurses will complete a comprehensive needs assessment and an interview of clients and their families prior to the start of care. Calgary Elder Care excels in matching the most compatible and well-qualified caregivers with clients.

Providing the right caregiver is only the beginning to a personal and professional care experience. We foster strong, caring and trusting relationships between the client, their family and their caregivers.

A key component to a great home care experience is our Care Managers and supporting office staff. They are knowledgeable, experienced, considerate and professional. They strive to exceed our client’s expectations in every way.


Is home care expensive?

The actual cost of home health care services depends on many factors, such as frequency of visits and type of care. During your initial contact, we can give you a basic idea of cost. If you choose to have a Care Manager come to your home, they can give you a better idea. The cost of in home care is far less than the alternatives of a Retirement Home, Assisted Living Facility, or Long Term Care Facility and helps our clients to remain at home for as long as possible.

In many cases, there are other sources of funding available that the Care Manager can help you with. Services for Veterans and family members are often covered by Veterans Affairs Canada. AHS does cover specific services, depending upon client assessment. Many insurance companies will also cover home care services. You may also pay privately for services.


Why should I choose a home care company rather than employing a private caregiver?

Calgary Elder Care will provide safe, well-supervised, and well trained care providers to work in your home. We closely monitor our caregivers to ensure they are performing up to our high standards, punctual, reliable and maintain high ethical standards while working.

As their employer, we assume all employment liability and compliance with all employment law. We stand by our commitment by maintaining liability insurance and workers’ compensation insurance. We pay employer portion of all taxes, as well as employment insurance.

All caregivers are interviewed twice. Their qualifications and past work performance and attitude are equally important. We verify certification, work references, run background checks, and check driving history.


Do you provide a free in-home needs and preferences assessment?

Absolutely. We will meet with you and your family in your home or in the hospital or nursing facility to identify, assess and discuss your needs and preferences. It gives you the chance to voice any concerns and ask any questions. This meeting will help us identify the skills required and characteristics you would value in a caregiver. This process enables us to provide you with a caregiver who has the right skills, experience and personality.

The assessment will always be provided by one of our Registered Nurses, who will create the personalized care plan, based on your needs and preferences. We provide thorough care management until the conclusion of services.


Am I able to have a caregiver for only a few hours?

We provide caregivers for a minimum of 3 hours a day, up to as many as 24 hours a day. We also have live-in caregivers, which can give you a total peace of mind that your loved one is in good hands. We will work with you to provide a service and schedule that meets your needs.


Will it be the same caregiver each visit and will it be a set time?

This is one of the most common questions we hear when clients inquire about care. We encourage clients and their families to develop a schedule that fits their needs and personal preferences. Our flexibility allows you to choose the frequency. Our home care services are never set in stone, and can be altered at any time.

Our goal is to establish long-term, highly compatible care relationships between clients, their families and their caregivers. A key to developing a successful caregiving relationship is consistency of caregivers. We will schedule the same caregiver with a client as long as the client is satisfied and the employee is available.


What is a live-in caregiver?

Often our clients need caregiver services around the clock. Sometimes they need assistance at night or just feel safer knowing someone is there to help in an emergency. A live-in caregiver will come and stay for 2 or 3 or 4 days at a time. This service most often will require a couple of caregivers on a rotation. Fees for live-in caregivers are generally a flat fee per day, rather than by the hour.


What is Respite Care?

Respite care is designed to provide temporary relief for a family member or close friend that is providing primary care. Primary caregivers often need a break from caring to rest, replenish their energy, as well as to avoid depression and burnout commonly associated with continuous care. Respite care allows the primary caregiver peace of mind that their loved one’s care is in the hands of a qualified professional.


How do I start services?

The first step is to call and we can begin learning about your needs and preferences. We will arrange for one of our Registered Nurses (Care Managers) to meet with you at a location of your choice, to further assess client and family needs and preferences.

Generally, service can start within 24-48 hours and often the same day.


When is a caregiver needed?

Do you or your loved one have one or more of the following?

  • Families who live out of town
  • One or more unplanned hospital stays
  • One or more visits to emergency
  • One or more falls, trips or slips
  • Forgets to take medication
  • Overdosing/underdosing of medications
  • Unpaid bills and home not managed well
  • Difficulty and anxiety with new tasks
  • Lost driving privileges
  • Any degree of cognitive decline


The issues involved are complex and may include: cognitive impairment, physical and emotional well-being, family relationships, the desire to live at home, ability of family and friends to provide adequate assistance, an individual’s willingness to accept assistance.

Cognitive Impairment: If an individual has memory impairment or is disoriented to the degree that they pose a risk to themselves or others, they need home care assistance. In an emergency, such as a fire from a stove burner that was left on, would they know how to call the fire department and leave the home?

Emotional and Social Well-Being: Once house-bound, individuals with diminished physical and/or mental capacity may cease interacting with their friends and social groups and become isolated. Caregivers can be a great source of emotional and social support. They can accompany clients shopping, to church, to social functions as well as play games and stimulate their thinking. Sometimes a caregiver can just be there to listen and share experiences.

Physical Disabilities: Many people function for years with physical disabilities. When they can no longer perform a basic “activity of daily living” and their spouse, family or friends are unable to assist, a home care caregiver is needed. Basic activities of daily living include: bathing, dressing, hygiene, using the toilet, feeding oneself, ambulation (walking) or wheelchair transfers.

Of course there are many other activities that one may require assistance with when living at home even if the basic activities can be performed, such as grocery shopping, meal preparation, medication reminders, housekeeping, laundry, driving or arranging transportation, home maintenance, caring for pets, using the telephone, etc.



Call Calgary Elder Care at 403-464-2455 for a complimentary assessment.

Let our family help your family